Privacy Policy — TV Buddy
Last updated: 2026TV Buddy ("TV Buddy", "we", "our", or "us") provides a mobile application and related website features (collectively, the "Service"). This Privacy Policy explains what information we collect, why we collect it, and how you can control it when you use the Service.
By using TV Buddy, you acknowledge that your information will be handled as described in this policy.
1. What Information We Collect
We only collect data that helps the app function, stay secure, and improve the user experience.
a) Information you provide
You may voluntarily provide information when contacting support or interacting with features of the Service. This may include:
- Email address
- Message contents or attachments
We use this information only to respond to you or resolve issues.
b) Technical and usage information
When you use TV Buddy, your device automatically sends limited diagnostic data necessary for the app to work correctly. This may include:
- IP address
- Device model and operating system version
- App version
- Language and region settings
- Crash logs and performance diagnostics
- Screens visited and feature interactions (non‑personal analytics)
This information does
not directly identify you and is used only for stability, debugging, and product improvement.
c) Camera and images
TV Buddy may request camera access so you can take photos inside the app.
We do
not:
- perform facial recognition
- scan biometric identifiers
- analyze faces
- upload photos to our servers
- share images with third parties
All images remain stored locally on your device unless you manually share them outside the app.
2. How We Use Information
We process collected data only when necessary to operate the Service. Typical purposes include:
- Providing core app functionality
- Fixing bugs and preventing crashes
- Protecting against abuse or misuse
- Improving performance and usability
- Responding to support requests
We do not build advertising profiles about you.
3. Data Sharing
We do not sell personal data.
We may share limited information only with service providers who help us operate the app (for example crash analytics or infrastructure providers). They may process data solely on our behalf and must keep it confidential.
We may also disclose information if required by law or to protect users, our rights, or the security of the Service.
4. International Transfers
Our infrastructure providers may store data on servers located outside your country. Whenever data is transferred, we ensure appropriate safeguards are applied according to applicable data protection regulations.
5. Data Retention
We keep data only for as long as necessary:
- Support emails — retained until the issue is resolved and for a reasonable follow‑up period
- Diagnostic logs — automatically deleted or anonymized after technical analysis
We do not maintain long‑term personal profiles of users.
6. Security
We apply reasonable administrative and technical safeguards to protect information. However, no digital system can guarantee absolute security, and use of the internet always involves some risk.
7. Children
TV Buddy is not intended for children under 18. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.
8. Your Rights
Depending on your location, you may have rights to:
- request access to your data
- request correction or deletion
- restrict or object to processing
To exercise any rights, contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy when the Service evolves or legal requirements change. The updated version becomes effective when published in the app or on our website.
10. Contact
Questions about privacy or data handling can be sent to:
tvbuddyrc@gmail.com